FAQ ABOUT CUSTOM CARDBOARD BOXES FOR SHIPPING
1. Can I order a sample?
Yes. For a competitive price, you can order a sample with your own artwork and dimensions. Please set Quantity to “1 sample” on the configuration widget and proceed to order. Most samples ship within 3 business days.
2.Do your offer Free Samples?
Free sample is our stock similar boxes, The samples with your own artwork and dimensions will need to charge sample fee.
3.How long will it take for my boxes to arrive?
It takes 10-15 business days for your boxes to get produced and ship from our facility.If you have a tight deadline to meet, please contact us to discuss rush options.
4.Can I expedite the delivery?
In many cases we are able to offer rush production and/or shipping upon request. Please contact customer support for rates and details.
5.How can I design my box?
We have designer , we can design for you. Also we can offer you template that makes it super easy for you to add logo, texts, and graphics to your box within minutes. You may also design using a professional desktop application like Adobe Illustrator® ,Coredraw and send us a complete artwork. In a word, custom boxes with logos for shipping and printed shipping boxes are available.
6.Do you charge extra based on the number of colors and the amount of ink on the box?
No. You may cover your box with as many colors as you want at no extra charge.
7.Do you charge for plates and dies? Are there any hidden costs?
No. There are no hidden fees of any kind. What you see is what you pay.
8.Where are the boxes manufactured?
All our boxes are produced in our factory in china guangzhou. Based on the order specifications and shipping ZIP code, we pick a facility that yields the best result.
9.Do you check my artwork for technical issues like alignments and image resolution?
Yes. We inspect all artworks to make sure they are perfect for printing. If we find a problem, we either fix it, or get in touch with you for further instruction. We are not responsible for misspelling and wrong content.
10.Can I order non-printed boxes with custom dimensions?
Yes. Our box configurator widget lets you choose ‘No Printing’ for both inside and outside of the box. You get a small discount when ordering blank boxes.
11.How can I reorder more boxes?
Simply tell us your previous PI number . we will reproduce your same boxes without mistake.